Privacy Policy

1. Introduction

Aidosss Co. (hereinafter referred to as "we," "the company," or "Aidosss") values the protection of your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website or services, you agree to the terms of this Privacy Policy.

2. Personal Information Collection and Use

2.1 Personal Information We Collect

We may collect the following personal information from you:

Name, email address, phone number, shipping address, and billing address;
Payment information (credit card or PayPal account information);
Order information (product name, quantity, price, and shipping information);
IP address, browser type, and device information;
Any other information you voluntarily provide to us.

2.2 Purpose of Collection

We collect and use your personal information for the following purposes:

To process your orders and payments;
To provide customer support and service;
To improve our website, products, and services;
To send marketing and promotional materials to you (with your consent);
To comply with legal and regulatory requirements.

2.3 Legal Basis of Collection

We collect and process your personal information based on one or more of the following legal bases:

Your consent;
Contractual necessity;
Legal obligation;
Legitimate interests.

3. Personal Information Disclosure and Sharing

We do not sell, trade, or rent your personal information to third parties. We may disclose or share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and website hosting. We require these service providers to protect your personal information and only use it for the purposes we specify.

We may also disclose your personal information in the following circumstances:

To comply with applicable laws, regulations, or legal processes;
To protect our rights, property, and safety, or those of others;
In connection with a merger, acquisition, or sale of all or a portion of our business.

4. Personal Information Storage and Security

We store and process your personal information on servers located in Hong Kong or other countries. We implement reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

5. Personal Information Access, Correction, and Deletion

You may access, review, correct, update, or delete your personal information by logging into your account or contacting us. We will respond to your requests within a reasonable timeframe. We may retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your user experience, analyze website usage, and personalize content and advertisements. You may choose to disable cookies in your browser settings, but some features of our website may not function properly without cookies.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfer

Your personal information may be transferred to, stored, and processed in countries outside of your own, where data protection laws may differ from those in your jurisdiction. By using our website or services, you consent to the transfer of your personal information to countries outside of your own.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. Your continued use of our website or services after the updated Privacy Policy becomes effective indicates your acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@aidosss.com